Policies & Guidelines

Our Privacy Policy

 

PRIVACY POLICY OF MAK Continuing Education, LLC
(CAPE COD INSTITUTE) Revised 12/08/23

 

MAK Continuing Education, LLC, Cape Cod Institute (MAK) is committed to protecting your personal information and your privacy. It is our mission to build long-term and trusted relationships with our participants; in turn, we are committed to protecting your data and utilizing it for the expressed purpose of enhancing your customer and learning experience.

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By using our website, cape.org (the “Site”), and registering for courses, you agree to the terms set forth in this Privacy Policy. What follows is a clear description of the information we collect as well as our utilization and protection practices. If you have any questions or concerns about our policy or our practices with regard to your personal information, please contact us at info@cape.org.

 

 1.     WHAT INFORMATION DO WE COLLECT?

 

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when registering on the Site, expressing an interest in obtaining information about us or our products and services, or otherwise contacting us.

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The personal information that we collect depends on the context of your interactions with us and the Site and can include the following:

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Name and Contact Data. Although you may request to be added to our house file at any time, placement of an order or registration will add you and your contact information automatically, such as name and address, phone number, and email address. We will use this information to make any necessary clarifications to your order/registration, to confirm receipt of payment, and to inform you of important details regarding your upcoming course or any significant changes to your course that may affect you.

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Payment Data. We collect payment data only as necessary to process your payment if you make purchases, such as your credit card number and the security code associated with your credit card. We do not retain payment data. All payment data is stored and processed by our payment processor.

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Information automatically collected. We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, referring URLs, country, location, information about how and when you use our Site and other technical information. This information is primarily needed to maintain the security and operation of our Site and for our internal analytics and reporting purposes. Like many businesses, we may also collect information through cookies and similar technologies.

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Third-party service providers (like Google, Facebook, etc.) may provide information about you when you link, connect, or log in to your account with the third-party provider. The information varies and is controlled by that service provider or as authorized by you via your privacy settings at that service provider.

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Recording & Photographs. MAK Continuing Education, LLC, Cape Cod Institute (MAK) reserves the right to record in any manner or medium certain programs and sessions, and by participating in our programs, your voice, image, and likeness may be recorded (audio, video, photographic, etc.). The recordings shall constitute MAK intellectual property, and may be used, sold, licensed, broadcast, and otherwise commercially exploited as determined by MAK in its sole and reasonable discretion. 

 

Most recordings will be used for archival purposes or in the case of potential outages to live-online delivery resulting in lost content. If recordings are determined to be utilized for other training, promotional, or business purposes outside of these purposes, MAK will contact participants directly for further consent surrounding the use of their likeness. 

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2.     HOW DO WE USE YOUR INFORMATION?

 

We use personal information collected via the Site for a variety of business purposes described below:

• Fulfill and manage your orders and registrations made through the Site for contractual reasons.

• To send you marketing and promotional communications for business purposes and with your consent. You may opt-out of our marketing emails at any time.

• For other legitimate business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Site, products, services, marketing, and your experience.

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3.     WILL YOUR INFORMATION BE SHARED WITH ANYONE?

 

We only share and disclose your information in the following situations:

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• Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

• Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.