Deborah L. Plummer, Ph.D., is a psychologist and nationally recognized diversity thought leader. As Chief Diversity Officer at UMass Medical School and UMass Memorial Health Care, she shapes and leads the academic health sciences center’s embrace of diversity as fundamental to its Deborah Plummerinstitutional excellence.  As Professor, Departments of Psychiatry and Quantitative Health Sciences, she continues research on racial identity development and cross-racial friendships while facilitating classes on cultural competence in healthcare and strategies for reducing health disparities.

Deborah is the founding director of a graduate degree program in diversity management, and maintained a private practice for twenty years treating individuals, couples and families.

As consultant and founder of D.L. Plummer & Associates, a firm specializing in diversity management and organizational development, Deborah worked successfully with over seventy international and national corporations including Fortune 500 companies, hospital systems, community mental health agencies, public and private school systems, and faith-based institutions, developing diversity strategic plans, facilitating diversity training and conducting organizational development consultations. 

Deborah is the editor of the Handbook of Diversity Management (Rowman and Littlefield) and author of Advancing Inclusion: A Guide for Effective Diversity Council and ERG Membership (Half Dozen Publications) and Racing Across the Lines: Changing Race Relations through Friendships (Pilgrim Press), which received the Mayflower Award for best publication in the category of Church and Society. She has authored several book chapters and published numerous journal articles to the professional community on racial identity development and managing diverse work environments. She is the lead author in the design and development of the Diversity Engagement Survey (DES), a tool for measuring diversity and inclusion in organizations, and has written for Diversity Executive and Boston Globe Magazine.  She is an avid blogger and contributing writer for the Huffington Post, has been featured in media outlets such as Boston Globe, New England Psychologist, Diversity Inc., Smart Business, Cleveland Plain Dealer, and served as an expert commentator for WEWS Cleveland News Channel 5.

This is one of eight courses of special interest to OD Practitioners and Coaches.

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Continuing Coach Education International Coach FederationApproved for
CE Credit

Approved for 12 Clinical and 3 Social & Cultural competency hours by NJ ASWB

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Advancing Inclusion: Turning Us and Them into We
June 26-30, 2017

With the aftermath of an atypical presidential election season focused on gender, age and race issues, the public struggle between advocates of religious liberties and advocates for LGBT equality, and events such as the Black Lives Matter movement and campaigns for hiring more people with disabilities, we can be confident that diversity issues will not be relegated to obscurity. Technological advances have allowed us to get our information from customized sources tailored to align with what we want to know, understand and believe, making it increasingly challenging to build coalitions and advance inclusion toward the benefit of all.

Critically important to the inclusion effort are diversity practitioners, OD consultants, psychologists, educators, and health and mental health professionals who act as informed diversity leaders, transformative change agents and compassionate healers capable of building inclusive organizations and peaceful communities.

We will explore the impact of five trends (globalization, domestic tension, innovation, transformation, and technological impact), learn five skills sets to practice (marrying intention and impact, holding multiple realities, moving from certainty to curiosity, using privilege as a life skill, managing unconscious bias) and move toward five actions (addressing what will happen if I do nothing, taking diversity seriously, making quality decisions, linking metrics to goals, creating learning communities).

Through engaged conversations, interactive exercises and critical examination of societal trends through the lens of diversity frameworks, participants will enhance their diversity competencies and learn strategies for effectively navigating our complex, multicultural society.

Defining inclusion and examining strategies for managing its creative tension.

Examining the impact of global diversity trends on the work of inclusion: changing face of America, advancement of women, life/work integration, faith and spirituality, activist consumers, networked economy, demand for advanced education.

Communicating effectively across differences: balancing intention and impact; holding multiple realities, identities and perspectives; moving from certainty to curiosity; using privilege as a life skill; and making quality decisions.

Moving from unconscious bias to unconscious awareness.

Measuring diversity and inclusion: linking data to action.
"Back home" strategies


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What our alumni are saying:

"I enjoyed her knowledge, execution and dynamic teaching style"

"The quality of the presentation and depth of knowledge conveyed is something I have been waiting for – very inspirational"

"I am so excited to bring some of the ideas I learned about inclusion and advancing diversity back to my staff"

"Dr. Plummer's course was excellent. Every day I left feeling energized and reflective"

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